Terms of Service

Last updated: August 2026

By accessing or purchasing from the Lush™ website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

These Terms of Service apply to all users of the site, including browsers, customers, and merchants. We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Products

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions and prices are subject to change without notice. We shall not be liable for any inaccuracies in product descriptions.

3. Pricing & Payment

All prices are listed in GBP (£) and are inclusive of VAT where applicable. We accept major credit/debit cards and other payment methods as displayed at checkout. Payment must be received in full before an order is dispatched.

4. Orders

We reserve the right to refuse or cancel any order at our discretion. If your order is cancelled after payment, you will receive a full refund. You will receive an order confirmation email once your order has been placed.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed. Lush™ is not responsible for delays caused by couriers or customs. Risk of loss and title for items pass to you upon delivery.

6. Returns & Refunds

Please refer to our Refund & Returns Policy for full details.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Lush™ and may not be reproduced without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Lush™ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

For any questions regarding these terms, please contact us at Lushsupportteam@gmail.com.